nano blog

Meet the Team: Jane Sexton

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At nano, our commitment to Experience. Customer. Service. is driven by the expertise and dedication of our team. Today, we’re excited to introduce Jane Sexton, a seasoned professional who embodies our values and brings decades of experience to our customers every day.

34 Years of Industry Expertise

Jane brings an impressive 34 years of experience in the compressed air and gas industry, having worked in various roles spanning customer service, sales, marketing, and communications. Her vast knowledge of both compressor and air treatment manufacturing allows her to provide insightful solutions tailored to each customer's unique needs.

It’s truly a team effort, with each of us playing a crucial role in ensuring that customers receive the solutions and services they need every time they reach out to us.

Creating Memorable Experiences

For Jane, a great customer experience isn’t just about solving problems—it’s about making every interaction meaningful. She and her team strive to ensure customers feel like valued partners rather than just another transaction.

Our marketing and communications team is dedicated to ensuring your experience with us is the best it can be.

Going Beyond Expectations

Jane believes that personalized service is what sets nano-purification solutions apart. Whether it’s crafting custom product support materials or developing comprehensive sales packages, she and her team work diligently to equip partners with the tools they need to succeed.

In today’s fast-paced world, it’s rare to find a company that puts in the effort we do to provide our partners with a comprehensive selling package.

Prioritizing Customer Needs

Even in a fast-paced environment, Jane ensures that every customer feels heard and valued. Whether assisting with an upcoming exhibition or designing a branded brochure, her goal is to provide tailored solutions that align with each customer’s objectives.

Sometimes, it’s as simple as quickly acknowledging their request and letting them know we're actively working on it.

Communication: The Key to Strong Relationships

Jane knows that clear and consistent communication is the foundation of a great customer experience. Keeping customers informed, addressing their questions promptly, and building trust through transparency are all part of nano’s commitment to excellence.

When we communicate clearly, consistently, and personally, it builds trust and helps address their needs, creating strong, lasting relationships.

A Passion for Customer Success

What drives Jane every day? A deeply ingrained belief in putting the customer first. From the start of her career, she has been committed to going above and beyond to ensure every interaction is a positive one.

It’s become second nature to me, and I’m very proud to be part of a team who feels the same way.

Meet More of the nano-purification solutions Team

Jane is just one of the many dedicated professionals at nano who work tirelessly to enhance the customer experience. Stay tuned as we continue to introduce more team members who make nano the trusted partner in the compressed air and gas treatment industry!

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