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Meet the Team: Mark Lauterwasser

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At nano-purification solutions, we believe that experience is the key to exceptional customer service. Our team is built on a foundation of deep industry knowledge, real-world expertise, and a passion for helping customers find the best solutions for their compressed air and gas treatment needs. Today, we’re excited to introduce you to Mark Lauterwasser, a seasoned industry professional who plays a vital role in delivering the nano experience.

25 Years of Industry Experience

With over 25 years in the compressed air and gas industry, Mark has accumulated extensive knowledge in both air compressors and compressed air treatment solutions. His experience spans multiple facets of the industry, giving him a well-rounded understanding of applications, products, and potential pitfalls.

You only gain this level of understanding by going through it. Experience teaches you what works, what doesn’t, and how to avoid common mistakes.”

Delivering the Best Solutions

Mark’s expertise allows him to guide customers toward the most effective solutions for their specific needs. He prides himself on using his knowledge to help customers avoid potential issues, ensuring they receive reliable, high-performance compressed air solutions.

Every day, I get to help customers make informed decisions. Sometimes, it’s as simple as saying, ‘You might want to consider this,’ because I’ve seen the outcome before.

A Passion for Problem-Solving

For Mark, creating a memorable experience means going beyond just selling a product. He takes the time to understand a customer’s application, asking the right questions to uncover the details that truly matter.

You have to ask the right questions—especially the ones that go beyond the basics. It’s those ‘gray area’ questions that make the difference.

His ability to identify key details and tailor solutions to specific challenges is what makes him such a valuable resource for nano-purification solutions’ customers and distributors.

Committed to Customer Success

One of the most rewarding parts of Mark’s job is helping nano’s distributors succeed. Whether it’s guiding them through complex applications or assisting with project bids, he takes pride in being a trusted advisor.

Some people are driven by commissions—and of course, those are nice too, but for me, the real reward is helping distributors win projects and gain confidence in their knowledge.

A Complete Customer Experience

At nano, we strive to provide a seamless and high-quality experience from the first inquiry to post-installation support. Mark embodies this commitment by ensuring that every customer journey is as smooth and successful as possible.

To me, a great customer experience means being there every step of the way—from the initial discussion all the way through to after-sales support. That’s what sets nano apart.

Never Stop Learning

Despite his extensive experience, Mark is always looking to learn more. He understands that the industry is constantly evolving, and he embraces opportunities to expand his knowledge.

Every week, I meet people just entering the industry, and I think, ‘Wow, they have so much to learn.’ But then I remind myself—I’m still learning too. It’s a never-ending journey.

Meet More of the nano-purification solutions Team

Mark is just one of the many dedicated professionals at nano who are passionate about delivering top-tier service and expertise. Stay tuned as we continue to introduce more team members and give you a behind-the-scenes look at what makes nano the trusted name in compressed air and gas solutions.

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